Delivery Information

Locations OMACCHAYA can ship to

  • Shipments take roughly one week to reach you after your order has been placed. However, in some cases shipments may take about one month. Please also note that there are certain countries and regions that we cannot ship to.

International shipping charge

  • Shipments to locations outside Japan are made from our main warehouse in Tokyo via international mail. The shipping charge includes the cost of shipping and the handling charge. You can confirm the total on the Payment Method page when placing your order.

Minimum Shipping Charge

    • Asia


    • Oceania, North America, Central America, and the Middle East


    • Europe


    • South America and Africa


    * In addition to OMACCHAYA’s shipping charges, deliveries may be subject to charges such as import duty, VAT (value-added tax), or customs duty.

Cost of shipping
  • The cost of shipping varies depending on destination and weight. Weight here includes the weight of the packing materials / tare, in addition to the weight of the products themselves.

Handling charge
  • The Tokyo main warehouse takes great care when shipping orders to locations outside Japan by air. To prevent damage in transit, we handle these orders differently from domestic shipments, including the use of additional cushioning material.
    * If the price of merchandise is more than ¥200,000, a charge of ¥2,800 will be added as a customs clearance fee.

    Total price of products in orderHandling charges
    ~ ¥4,999 ¥300
    ¥5,000 ~ ¥9,999 ¥600
    ¥10,000 ~ ¥900